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Service Coordinator/Admin

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Service/Install
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9247 Requisition #
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Position Function

 

As the main point of contact for the location, this position receives and enters service calls via computer, phone messages to properly distribute them. As need this position will schedule service calls, enter quotes, and invoice customers. 

 

Role and Responsibilities

  • Answering phones and other reception duties as required
  • Maintain customer relations and support.
  • Receives service call and research necessary files for proper coding.
  • Close out jobs and input times to the systems.
  • Report "call out / quotes" to the proper departments.
  • Assist in researching and completing proposals and quotes.

Qualifications

  • Must have experience with MS Office.
  • Ability to communicated internally and externally at all levels.
  • Experience working in customer service environment.
  • Ability to multi task in fast paced environment.

Education

  • High School Diploma or equivalent.

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com