Associate Product Trainer (Entry Level - DFW)

9463 Requisition #
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The Genie Company has a product training initiative to provide training and materials to both internal and external clients. We are seeking a recent / new college graduate to fill the role to work in our Corporate offices in DFW.

The Associate Product Trainer will conduct and support Genie product training needs, using principles and applications of project management and Instructional Design. This position will report to the Product Training Manager in developing and delivering training based on organizational needs and strategies in both new and existing products, features, benefits and technical aspects for improving outcomes in sales and operational performance of Genie/OHD operators for all key divisions.

Position Accountabilities:
  • Collaborates and consults with Product Development SME’s, sales staff and brand management to identify and satisfy training needs.
  • Understands the product and selling environment 
  • Curriculum needs, development and delivery of those needs
  • Blended learning strategies for customers and installers
  • Ensure that product training is complete and accurate before delivery for existing products and assists in developing training for those new products
  • Assist the Training Manager in developing training materials that support learning goals, including web-based training courses, documentation, presentations, procedures, activities, etc.
  • Assists in evaluating the short and long-term effectiveness of materials/programs on a regular basis
  • Deliver in-person and virtual product training to distributors, internal staff, and client companies where necessary
  • Participates with Corporate projects and/or initiatives as assigned; responsible for the coordination and completion of projects, including meeting deadlines, and summarizing progress of project. Prepares and reports on the outcomes of delivering training assignments. 
  • Physical Demands:
    • Must be able to lift up to 50 pounds of training equipment for transportation, set-up/take down.
    • Must be able to stand for long periods of time
    • Must be able to climb a ladder
  • 0-2 years of experience in Training Design, Instructional Design/Development or Project Management. Preferably in the Home Improvement/Dealer based setting.  New college grads we will teach you the industry and the role.
  • Experience in customer relations and developing rapport
  • Experience in creating and facilitating learning environments
  • Experience in e-learning development
  • Knowledge of Microsoft products
  • Strong technical aptitude
  • Strong interpersonal and communication skills.
  • Ability to manage multiple projects simultaneously; demonstrate effective time management skills by completing assignments within scheduled planning.
  • National travel is required with this position (80%).
  • College degree in Human Resources, Organizational Development, Strategic Communications preferred, Business, Education or certificate related to organizational performance and strategic communications

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!

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