Service Coordinator

📁
Service/Install
📅
7352 Requisition #
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Creative Door Services has over 40 years of experience in industrial and garage doors have made us the dealer of choice in our industry. Our vast product selection, expert service technicians, and constant innovations have allowed us to be recognized as an International Door Association’s International Dealer of the Year.

 
We focus on delivery, service and installation of residential, commercial, and industrial doors in Western Canada. Our extensive experience in each of these markets has made us experts. We’re always willing to take on a job, and always confident in our ability to produce exceptional results.
 
Our relationship with you is as important to us as the quality of our service.
 
Creative Door is raising the standard in everything we do.

 

Reporting to the Field Operations Manager, the Service coordinator is vital to everyday operations.  S/he has full ownership of the service cycle; answers incoming service calls, and schedules service and warranty calls (including the technician, equipment, and parts).  S/he coordinates the warranty program; ordering parts when necessary and tracking warranty trends. This is a full-time permanent position.

Applicants shall meet the following requirements:
  • 3-5 years experience scheduling field service
  • customer service expertise and above average communication and computer skills
  • working knowledge of MS Outlook (including calendar)
  • ability to prioritize tasks, manage stress and diffuse difficult situations
  • minimum completed education – high school
  • well organized with great attention to detail
 
Our employees enjoy a great work environment with competitive pay and excellent benefits.  We provide all necessary training as well as field observation opportunities as part of our onboarding program.  If this career opportunity sounds like the right fit for you please apply today.  Applications will be accepted until the position has been filled.
 
COMPANY:Creative Door

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com